# MSPdepot

MSPdepot is an MSP-focused platform and service ecosystem for managed service providers.

## Primary pages

- Homepage: https://mspdepot.com/
- RMM + Ticketing: https://mspdepot.com/rmm-ticketing/
- Identity: https://mspdepot.com/identity/
- Managed Helpdesk: https://mspdepot.com/helpdesk/
- Cyber Security Risk Assessment Report: https://mspdepot.com/risk-assessment/
- Vendor Marketplace: https://mspdepot.com/vendor-marketplace/
- Roadmap: https://mspdepot.com/roadmap/

## Product summary

- RMM + Ticketing is priced at $59 per user per month. It includes endpoint monitoring, patch readiness, disk encryption visibility, script execution, automation, SLA workflows, ticket routing, and MSP reporting.
- Identity is priced at $2 per user per month. It includes onboarding, offboarding, MFA visibility, access approvals, privileged account review, and identity reporting.
- Managed Helpdesk is priced at $29 per seat per month. It provides optional helpdesk capacity from MSPdepot's company for small MSPs that need support coverage, triage, escalation, and reporting.
- Cyber Security Risk Assessment Report is priced at $49 per month as an add-on. It packages MFA, disk encryption, patch posture, endpoint health, identity posture, risk scoring, and recommendations into a client-ready report.
- Vendor Marketplace helps MSPs access discounted tools, recommend products to clients, and earn commissions where vendor programs allow it.
- Roadmap items include incoming MDM support, incoming Mac support, and expanded compliance reporting.

## How the platform fits together

- Detect: Monitor endpoint health, agent status, patch readiness, disk encryption, identity posture, and incoming service requests.
- Resolve: Turn alerts and user issues into prioritized tickets, technician actions, scripts, automations, and documented outcomes.
- Protect: Strengthen device and user posture through encryption visibility, MFA visibility, access reviews, onboarding, and offboarding workflows.
- Prove: Package operational and security data into MSP reporting, client reviews, risk findings, recommendations, and renewal conversations.
- Grow: Add managed helpdesk capacity and connect client needs to discounted vendor tools, service bundles, and eligible commission opportunities.

## Common MSP starting points

- Founder-led MSPs can begin with RMM + Ticketing to standardize endpoint operations and service delivery without assembling disconnected tools.
- Growing service desks can combine RMM + Ticketing with Managed Helpdesk to add front-line intake, triage, escalation, and reporting capacity.
- Security-led MSPs can combine Identity and Cyber Security Risk Assessment Reporting to find user, MFA, encryption, patch, and access gaps and turn them into client-ready recommendations.

## Target audience

Managed service providers, small MSPs, MSP owners, service managers, technicians, helpdesk teams, and MSP account managers.

## SEO topic areas

MSP RMM software, MSP ticketing software, RMM and ticketing for MSPs, identity management for MSPs, managed helpdesk for small MSPs, MSP cyber security risk assessment report, MSP vendor marketplace, MSP tool discounts, MSP commissions, disk encryption reporting, MDM for MSPs, Mac support for MSPs.